Okay, I added the PTFE Teflon adhesive tape and it made a huge difference. See before and after videos below.
Unfortunately, after filling
The hopper I went to preheat to 600 and let it burn the pellets at high rate to test, and the grill started smoking then just stopped at 55 degrees (53 outside). Did a full shutdown, reboot and tried again this time it smoked like crazy got to 75 and just stopped burning again. I waited 30 minutes or so and it finally posted an error ‘Flame not started, shutdown for safety reasons’.
I called Weber for the first time, waited 35 mins for a person to answer, told him what happened, he put me
in hold for about 5 mins, he came back on and said the Smokefire issues/calls are so high they’d have to call me back. Here it is the next day and still no call. I had also emailed them 4 days ago about the pellet hopper issue and still have not heard back other than the auto reply they received my email.