Yeah, this was the biggest thing for me. I could let my GMG go all night on a brisket smoke and not have to worry. Never had any pellet feed problems. This thing just isn't reliable, and I can't trust it. (I can't even trust it to start!)
I just submitted my return to Amazon, and the freight company has a pickup appointment for Friday. In the meantime. I'm deciding which package I'm going with on my Rec Tec 700
(I've done a TON of homework on this, and decided that the Rec Tec is my best choice of an upgrade from my GMG DB, with killer customer service.)
I just wish I hadn't wasted most of my President's Day break dealing with a grill that doesn't work.