Junk!

This is a whole lotta drama. I went and looked at one before I made my decision so I wouldn’t go through this. I went with RecTeq. The Weber is what it is.
 
MANY TKS!
I managed to get it put together with the help of three great friends.
I’m not overly impressed with the way the legs attach. It took three guys to safely lift it up without damaging the legs. Just moving this grill makes me nervous. Again, the legs are not attached in a safe manner.
I need to ensure that everything is updated. TKS for everything. I’ll check all of it out.
IMO, it is not so much that the legs are not attached in a safe manner, but rather that the casters are way to small for easy, smooth movement. I installed a set of 5” rubber casters on my EX4, since I move the grill frequently, and it makes all the difference.
 
IMO, it is not so much that the legs are not attached in a safe manner, but rather that the casters are way to small for easy, smooth movement. I installed a set of 5” rubber casters on my EX4, since I move the grill frequently, and it makes all the difference.
TKS. I’ll see if I can do that with the EX6. I too move mine a lot. ONLY ONE tiny screw per leg is, IMO, not the safest way to go.
 
This is a whole lotta drama. I went and looked at one before I made my decision so I wouldn’t go through this. I went with RecTeq. The Weber is what it is.
APPRECIATE your input. TKS.
 
This is a whole lotta drama. I went and looked at one before I made my decision so I wouldn’t go through this. I went with RecTeq. The Weber is what it is.
So did I, including the Traeger and RecTec 680 line, but was not very impressed, anymore that I was with the initial WeberSmokeFire roll-out. However, once the owners began to say that most of the bugs had been worked out (No pellet smoker is going to be totally maintenance and breakdown free, including Traeger and RecTec). I ordered an EX4, in the box, from my local garden/ nursery center, which is also a big Weber dealer.

It worked flawlessly out of the box, and after almost 50 sessions it continues to not only work as advertised, but It’s versatility in its temperature range is amazing, as is the company’s support and willingness to uphold its reputation.

Ultimately it comes down to personal preference and the reputation of the company, their record of service and their support over the long-haul.
 
TKS. I’ll see if I can do that with the EX6. I too move mine a lot. ONLY ONE tiny screw per leg is, IMO, not the safest way to go.
BTW, the legs have a 1/2” threaded rod, and the ones I purchased on Amazon (AAGUT) has, I believe a weight rating 300# per wheel ( 1,200#) total; far more than the weight of the SmokeFire.
 
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Corners, you do realize we are in the middle of a PANDEMIC. These customer service reps are all working from home and I am sure that Weber’s warehouses are extremely short-handed. Take a deep breath and be a bit patient.
I agree that they botched the introduction of this grill, but I know they will get it right.
I have had my grill since February and use it regularly. I have the hopper fix, a new welded chute, and four glow plugs sitting in their Weber packaging. All sent for free without any hassle or need to supply proof of need. Believer in the old adage “if it ain’t broke, don’t fix it”.
 
These wheels are fantastic. Make the grill so much more stable and easier to move around if needed.
I totally agree but still think it would be infinitely better with a shelf tying the bottom legs together. I haven’t had time to rig something up yet, but it’s in my future.
 
I totally agree but still think it would be infinitely better with a shelf tying the bottom legs together. I haven’t had time to rig something up yet, but it’s in my future.
Let me know if you come up with something, as I am considering the same thing also, to allow it double as a storage shelf.
 
Corners, you do realize we are in the middle of a PANDEMIC. These customer service reps are all working from home and I am sure that Weber’s warehouses are extremely short-handed. Take a deep breath and be a bit patient.
I agree that they botched the introduction of this grill, but I know they will get it right.
I have had my grill since February and use it regularly. I have the hopper fix, a new welded chute, and four glow plugs sitting in their Weber packaging. All sent for free without any hassle or need to supply proof of need. Believer in the old adage “if it ain’t broke, don’t fix it”.
So what is the hopper fix? Welded chute?
Why is it necessary to remove the “screws” in a sequential pattern from the chute - IF I posed that question accurately? 👀 🥴
 
So what is the hopper fix? Welded chute?
Why is it necessary to remove the “screws” in a sequential pattern from the chute - IF I posed that question accurately? 👀 🥴
IMO, the hopper insert is totally unnecessary. If yours is new, it likely is already installed anyway. The welded chute should be installed if you purchased recently. If not it took about a 1/2 hour to complete and I had a second set of hands to put back together easily. Remove the wire guard. Just don’t take all the screws out at the same time or the chute will be disconnected.
 
Let me know if you come up with something, as I am considering the same thing also, to allow it double as a storage shelf.
I may? attempt to take some type of wire and run that in a X pattern, tightening it in the middle. Could use strong leather, etc to first wrap around each leg with wire then going over it to prevent wire from wearing into the legs. MAYBE a small screw above/below the wire to prevent it from moving up or down each leg. Stay tuned:
I’ll post photos of how I destroyed all of the legs. 🤬👎🏻🙄
 

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