I’ve replaced the thermocouple and the controller and still have issues. I’m actually monitoring the grill temp separately and see that there are wild swings in temps even though the co troller says everything is perfect. I wonder how many other people out there are not checking the actual cook temps and think everything is perfect. When I set mine to 225 the actual cook temp ranges from 180-205. I cannot cook a brisket at 225 because the temps are not high enough. Mine is going back. Really good customer service. Maybe in a couple of iterations I will pick one up. And I fully agree that for a $1000+ grill it shouldn’t take so much effort to use, and shouldn’t have to be replacing parts. What’s going to happen to this in 4-5 years time when the warranty is over? Throw away and buy new?