Update on Grill Flame Out

[laketater]

Last week I went and talked to the folks where I purchased the SF. I did not order it from Weber as the guys here in Houston will assemble it and deliver it for free. I told them of the temp issues I was having. They gave me an oven thermometer to check the temps and said that the probes I was using were not designed to measure what I was measuring. It seemed to me that a temp probe designed to measure the temp would do just that, measure the temp. In any event, I put the oven thermometer in the SF and turned it on. I checked it at 225, 350, and 500. The oven gauge was spot on and the air probes were not even close. Surprised me to say the least. I will keep using it and monitoring the temps. It will still take some time before I really trust this thing.

I sort of did the same thing. One of the temp probes I have is for measuring at the grate level. It wasn't the same as the grill one. After using this grill for 3 months or so, I've just came to the conclusion to cook at low to mid 300's for most things you want for dinner, and the lower 200's if you want to smoke. I use a temp probe from ThermoWorks (thermoworks.com) which is really a good place to get them. They have a lot of different versions and have the best instant read on the market for spot checking your prize. I've used the grill one, but I like to see where my temps are at so I can flip half way through to get the even flavor on both sides, whereas the grill one doesn't show the temps, just tells you you have time to relax.

 

[Jeremybanjo]

Update.
Two weeks ago I reported a Grill Flame Out and then nothing with my SmokeFire EX4. I received a number of responses (thank you members) with the hope that the welded auger assembly would fix the problem and get me going again.
I received and installed the welded auger assembly and new auger over the weekend. Started a cook yesterday at 230. SF ramped up and held at 230. Looking good. Put some ribs on and the temp immediately began dropping down to 160. I stopped the cook and waited 30 minutes to try it again at 245. SF ramped up to 245. Put the ribs back on and the unit again dropped down to 180 and stayed there for about 10 minutes. All the while the pellets were dropping and the fan was blowing. Temp went to 275 then dropped down to 245. I was curious about the actual temp inside so I put in an air probe on the lower grill and the internal temp read 298. For the next three hours the temp on the SF stayed at 245 and the air probe varied between 279 to 303. I dropped the temp down to 225 to try to get the internal temp down, but it stayed anywhere from 50-80 degrees greater than that shown on the SF. I was hoping that the auger assembly and new auger would fix my SF. No such luck. The Air probe was checked against another probe on my Signal temp unit. No issues, both within 1/2 degree of each other. This is so frustrating. Any thoughts?

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I havr the exact same issue

 

[Johnny Guitar]

i bought my SF in March.......I have had all the issues. auger and pellet ramp.

Weber actually replaced my SF. I have had issues since, most of them related to the pellet void. I have spoke with the VP of quality and he said they are fighting a memory leak issue that is causing the flame outs.

The SF has a lot of technology in the product from a company that has never worked in the space. It’s the best cook I have ever had...........when it works.