Help - Broken SF Leg

[MackeyC34]

I need some advice/help. Today my lawn guys moved my SF in order to clean and mulch the area. Unfortunately, they did not unlock the wheels first and since it didn't move easily, they - wait for it - pushed even harder. That wound up severely distorting the left rear leg bottom plate where the wheel screws into.

Question: Is it possible to buy (new or used) just the leg itself? I've not called Weber yet so I'm looking for advice on how best to proceed. I did not assemble the unit so I'm not sure how easy it is to take just the leg off and either fix (if possible) or replace (if available).

TIA for any and all help.

 

[kkhookem]

Are you still under warranty? I had a similar experience pulling mine back into the garage about three years ago but had much more damage than just one leg. I'm an original owner from 2020 so I was still under warranty at the time. I got in touch with Weber and sent them photos. They sent parts to my house and had someone come out and rebuild it. Not saying you'll get the same experience but contacting Weber is your best bet. That's one thing I'm liking about seeing the new Searwood. It looks like it's more stable and easier to wheel around, even with just two wheels. Good luck.

 

[MackeyC34]

Thank you for your note. I am still under warranty but like many I upgraded the wheels to a larger diameter to make it easier to move around on my very rough patio which I accept may well have voided warranty. I reached out to Weber and they've responded asking for pictures. I've told them I do not expect this to be warranty work and am willing to cover the cost of the replacement parts. Stay tuned.

And - ditto on the Searwood.

 

[MackeyC34]

As a follow up. I contacted Weber and they responded immediately. I was able to order the replacement leg and it's on the way to a solved problem.