First Flame out

Interesting when I had my flame out in UK it was around 45-50 degrees outside.
 
I’ve had my SmokeFire for a week, and have cooked Boneless Ribeye, Hamburgers, Chicken Thighs, and Long Chuck Ribs together with a Chuck Eye Roast. It was on the last grill that I decided to try SmokeBoost for 2 hours, then increased temp to 225°F. When the temperature of my ribs got up to 155°, I decided it was time to do a wrap. At that moment, I got the E3 error message telling me that my grill had flamed out. Fortunately I was ready to wrap both items, so I did that and stuck them in the oven at 250°, where they finished perfectly. In the meantime, I disassembled the various components, removed about 2 cups of pellets from the burn pot and the overflow, and gave everything a thorough cleaning.

I’ve seen enough messages linking E3 with SB to tell me that this is an inherent design flaw. The pellets keep feeding faster than they are being burned, and unless you find disassembling and cleaning everything to be a fun experience, especially if you’re in the middle of a cook, you’re probably better off avoiding SB, save for short periods. Cooking at low temps ( 200° to 225°,) seems to work well.

I’m by no means an expert, so if anyone can give me a knowledge boost, I’ll cheerfully accept it.
 
What was the outside temp when you were using SB? We have seen problems with lower temps.

And I read an interesting line on a bag of pellets the other day (can not remember which one). Stated that they used the smaller diameter because it gives more and better smoke due to the diameter. Maybe this is why Weber used them.
 
I don’t think the outside temperature was the issue, as it was in the high 70s for most of the day. I think I used the SB feature too long, (if one is good two must be better,) and that resulted in my problem. In future, I’ll use the SB sparingly, and go for lower temperatures instead. So I’m blaming myself for the problem, though based on several posts,I think Weber has a problem with pellets feeding faster than they are being consumed.
 
I tried SB again yesterday, and got a flameout after only 5 minutes. This time, the glow plug wouldn’t come on, so I switched in a new glow plug. It glowed red for about 30 seconds, and then went out. I phoned tech support, and following the representative’s directions, put in another new glow plug. Again, it glowed for about 30 seconds, and then went out. The representative was very helpful, and is shipping me two new glow plugs and a new wiring harness. While I’m eagerly awaiting the arrival of my shipment, a certain wisdom tells me what will happen when I insert a new glow plug. I think there’s an issue here that Weber needs to examine. Three glow plugs shouldn’t fail in a new grill.
 
I got my first flameout in a while yesterday- I was able to use my propane torch to get it light and all was good. I'm doing porkchops tonight and I really hope it gets going with know issues this evening!
 

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