European Spec Smokefire Issues

Just a quick follow-up:

Received the replacement parts (augur + chute) yesterday. Installed them yesterday and today 2 runs. First run was just to test it everything is working. Second run was with some pizza :D.

First run:
Temperature set to 125 C. Didn't measure how long it took before it got to this temperature. Had the lid open in the beginnen to see the pellets drop. Once pellets started dropping and there was a fire, placed the flavorizer bars back, grill, etc. Closed the lid. It felt that is was going strong, came up fairly quickly. Started to hold back at +- 90/95 C, which made sense. I guess it took some 5 or 10 minutes to get from 90/95C to 125C. Let it run for 15 minutes before cranking up the temperature to 315C/600F. As soon as I set the temperature I've started a stopwatch.

It took 10 minutes and 50ish seconds to get to 315C, while earlier I wasn't able to even reach 315C if I was already running on a low temperature. Getting from 0 tot 315C was not a problem. After running +- 5 minutes on 315C I've dialed back to 200 and few minutes later started the shutdown procedure.

Also had 2 Weber probes and an Inkbird thermometer running to see what the temperature was doing. There were some big differences in the beginngen (SF still getting to temperature), but once the SF was on the set temperature, everything came together somehow and had just a few degrees difference between the probes. Probe on the right was 10 C higher than the rest.

I didn't run long on the set temperature. It was just a quick test and it overall behavior of my SF after the replacements parts (well, after just 1 test run) was way more better.

Second run:
Pizza time! Placed 2 pizza stones in the SF. Set temperature to 315C. I'm not sure how long it took (was busy making the pizza) but I was surprised to get a notification from the Weber app that the SF was on the set temperature. It might have took 15 minutes or something. Pizza took 5 minutes before it was ready and it was nice! It was just mozzarella and tomato, but the crust and bottom were absolutely great! Crunchy but soft on top. Great pizza, although I like mine with some more toppings (meat, perhaps some veggies).

It looks like replacing the augur and chute are doing something good. Somewhere nexts week (Wednesday I think) I'm going for a low&slow run with some pork belly, which is currently making a transformation to a pastrami bacon in the fridge :p. I'll guess we'll see how a longer session is going.


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Congrats! Very glad it works for you now and amazing that the first replacement parts are finally making it to Europe. Still waiting for mine which are apparently still one month away ...
 
Fews days after the replacement parts have been installed:

Did some pork belly today. Has been cured for a week. Put on some pastrami rub. Set the temperature to 105 C. Took a bit longer to start up, but I'll guess it took about 20 minutes or so. Put the pork belly on it, slight temperature drop but it recovered fast. While I was working the pork belly was going low&slow. The temperature on the SF kept showing 105 the entire cook. On my Meater Block there are small up's and down's, but all within +- 5 degrees of the set (105C) temperature. Or better said: nicely on spot! For a nice graph: https://cooks.cloud.meater.com/cook/d3e6728c-fe83-476a-83a3-c3eb9d7f3556

I'm still a bit skeptical, it will take a few more cooks, but so far the replacements parts do seem to fix my issues with the temperature drops.

And, of course, some pictures:
pork belly 1.jpg


pork belly 2.jpg


pork belly 3.jpg
 
Fews days after the replacement parts have been installed:

Did some pork belly today. Has been cured for a week. Put on some pastrami rub. Set the temperature to 105 C. Took a bit longer to start up, but I'll guess it took about 20 minutes or so. Put the pork belly on it, slight temperature drop but it recovered fast. While I was working the pork belly was going low&slow. The temperature on the SF kept showing 105 the entire cook. On my Meater Block there are small up's and down's, but all within +- 5 degrees of the set (105C) temperature. Or better said: nicely on spot! For a nice graph: https://cooks.cloud.meater.com/cook/d3e6728c-fe83-476a-83a3-c3eb9d7f3556

I'm still a bit skeptical, it will take a few more cooks, but so far the replacements parts do seem to fix my issues with the temperature drops.

And, of course, some pictures:
View attachment 811

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Sounds and looks great. Fingers crossed it keeps that way and waiting even more for my welded auger.
 
Hi,

I'm experiencing almost all the same issues described above with my EX4.

Only the first run, the SF was able to heat up untill 315 °C, now it reaches barely 140 °C.
When I heat the SF up to 250-300°C it stalls at 140. When it reaches 120, the controller makes the same beeping sound when it reaches it's desired temperature and won't heat up any further.

I bought the SmokeFire in Belgium and contacted Weber support in Belgium and the Netherlands.
The support from Weber BE was poor, in the last 3 weeks, they send one email which stated that this only occurs when you use non Weber pellets... sure...

Weber NL aknowledged that more people are experiencing this issue but they don't say what te problem is. They asked 4 times if I keep the lid closed when the SF is heating up. After about 10 emails and a phonecall they backordered the new auger assembly for me.

I'm a really true Weber fan. It hurts when you see such a machine with a lot of potential in your backyard but you don't dare to turn it on because it doens't work properly.
 
Just an quick update: did some spareribs (baby back ribs with extra meat on them). Did the ribs according to the 3-2-1 method. With some warm up time and shutdown the SmokeFore burned a good 6,5 hours. Temperature set to 105.

The first 5 hours it was Incredible stable. The last hour I've set the temperature on 125. Also without any issues.

For me the new augur and chute replacement is working. That's some good news. Now it's truly "set and forget".

The support from Weber BE was poor, in the last 3 weeks, they send one email which stated that this only occurs when you use non Weber pellets... sure...

Weber NL aknowledged that more people are experiencing this issue but they don't say what te problem is. They asked 4 times if I keep the lid closed when the SF is heating up. After about 10 emails and a phonecall they backordered the new auger assembly for me.

That s*cks big-time, especially that they just don't confirm your problems. Waiting for replacement parts s*cks, but at least there is something to look forward to. I'm glad that your, eventually, getting the new augur, hopefully soon.
 
Hi just found this forum!!
Here is similar problems what i have.
So mine worked fine couple of times but then temperature stucks about 220 celsius, i have now noticed that the flame isnt burning well but when i open the lid little 2cm and keep it there flame is starting to get more power and temperature start rising and eventyally i will get 315 celsius. Anyone noticed the same?
 

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